Privacy Policy

Pixel is committed to protecting your privacy. We have robust systems in place to provide you with services and information tailored to your individual needs while complying with our obligations under the Privacy Act 2020 (Privacy Act).

References to “Aroha Pixel” , “we” , or “us” in this Privacy Policy mean Aroha Pixel Limited. References to the “Services” in this Privacy Policy refer to services offered by Aroha Pixel to its customers and potential customers. These services include, but are not limited to, online & offline marketing services and website hosting and development services.

We may change this Privacy Policy occasionally, and we will let you know about a change in the Privacy Policy by updating the “last updated” date on our website. Unless otherwise stated, any changes to the Privacy Policy will take effect immediately upon being placed on the website and your continued use of the Services will represent an agreement by you to be bound by the Privacy Policy as amended.

  • 1. PRIVACY POLICY - APPLY TO This Privacy Policy applies to any personal information that we collect when you interact with us, including when you:
    • visit the Aroha Pixel office;
    • use any of Aroha Pixel's websites, including, but not limited to, ArohaPixel.com
    • register to receive regular marketing communications
    • access any other services we provide now or in the future. AP - Privacy Policy 1. In the event of any inconsistency between this Privacy Policy and other policies or terms and conditions that may apply to your use of any of the Services, the terms of this Privacy Policy will Prevail.
  • 2. PERSONAL INFORMATION AND YOUR PRIVACY From time to time, we may collect or request personal information from you while providing or by you accessing and using the Services. Personal information is any information about you that identifies you or by which your identity can reasonably be ascertained. Providing information is optional. If you choose not to provide some information, then we'll be unable to provide some services.
  • 3. INFORMATION WE COLLECTPersonal information we may collect when you access and use the Services includes your name, company name, company number, postal and delivery address, email address, phone number, and any other information we request. In addition, when you use some of the Services, we may collect various other information, including government-issued ID, certificate of incorporation, address data, and other information we request.
  • 4. COLLECT PERSONAL INFORMATION We collect personal information to provide you with and allow you to access and use the Services. By accessing and using the Services or by registering to receive marketing communications, you agree that we may collect, store and use any of your personal information, including to do any of the following:
    • To assist in providing the Services that you request, including to contact you about your use of the Services, and process and deliver any work requests through the Services.
    • To allow you to participate in competitions and promotions that may be available to Aroha Pixel Marketing’s customers from time to time;
    • To take actions required to keep your information secure;
    • To enhance your overall experience of the Services;
    • To provide or send you targeted marketing (or allow a third party to provide you) via email, online (including social media) with details of special offers and information about products or services offered by Aroha Pixel or other third-party providers or other information that may be of interest to you, your family or household;
    • To undertake data analytics, insights or data mining (including the anonymisation or aggregation of your personal information with other data to identify patterns and trends and use the full benefit of that analysis);
    • To build a view of you as a customer by collating all personal information that Aroha Pixel and our partners and service providers hold about you, including those collected via any managed platforms or services, in a single profile so that we can analyse and improve your experience and the services provided to you by Aroha Pixel;
    • To conduct research related to your use of the Services;
    • We will make other purposes known to you at the time of collection. Your personal information may be combined with other personal information held by Aroha Pixel, our partners and service providers. Where possible, Aroha Pixel will collect your personal information directly from you.
  • 5. PERSONAL INFORMATION In providing you with, or by you accessing and using, the Services, including where you register for an account to use the Services, we may need to disclose your personal information to others. By using one or all of the Services, you agree that we may disclose your personal information for any of the purposes listed in the above section to:
    • an Aroha Pixel staff;
    • a third party outside of Aroha Pixel who is contracted to us to provide a particular service to you on our behalf (for example, Meta, Google, WordPress);
    • a third party outside of Aroha Pixel who is contracted to us to provide a particular service to us (for example, Xero, Acello, Stripe, Cloudways);
    • to our appointed payment provider to process your payments for purchases; and
    • third parties when we believe in good faith that we must do so by law. You consent to disclose your personal information to the parties listed above.
  • 6. TRACKING When you access Aroha Pixel’s websites and/or social media pages, we may use cookies to track your use and provide you with the best possible experience. Some information/services may be unavailable if you choose to disable your browser from accepting cookies. We may use the information generated by cookies to:
    • track traffic patterns to and from the relevant website;
    • ensure any content (which may include any advertising) is being shown to the most appropriate person;
    • enable us to serve targeted advertising to you (on our Site and elsewhere). By using the Services, you consent to the storing and accessing of cookies or other information on your device in connection with your use of the Site.
  • 7. ANALYSIS We use various web and/or email analytics tools to collect information about your activity on our website. The information we collect through the use of such analytics tools may be information about you (e.g. products, services, or specials that you engage with on the relevant website) or anonymous information (e.g. the number of visitors per day or the average amount of time spent on the website). By accessing and using our website, you consent to our analytics tools to collect information about your site use.
  • 8. MARKETING AND RECEIVING MESSAGES When you register to receive marketing communications from us, your name and contact details will be added to our Aroha Pixel database, and you consent to receive messages from us by email. You can unsubscribe from receiving emails from Aroha Pixel at any time by emailing us. We will endeavour to update your account preferences as soon as possible.
  • 9. PERSONAL INFORMATION Security of personal information is very important to us and we will take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, you acknowledge that the security of data transmission over the internet can never be guaranteed, and it is your sole responsibility to protect access to any emails you receive from us. To the maximum extent permitted by law, Aroha Pixel will not be liable for any direct or indirect damage or loss if any third party gains unauthorised access to your information.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Aroha Pixel
Email: info@arohapixel.com
Mobile No. +64 22 385 6453

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